Terms Of Service

Terms of Service


1. Agreement to Terms

Welcome to PotenzaPK. By accessing our website (potenzapk.shop) and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully. These terms are in place to ensure a clear and fair relationship between us (the "Company," "we") and you (the "Customer," "you").

2. About Our Products

PotenzaPK specializes in premium Unani herbal supplements, including our signature formula, Majoon-e-Khaas, which is based on a 40-year legacy of herbal expertise.

  • Product Information: We make every effort to display product information and images as accurately as possible. However, as our products are made from natural ingredients, slight variations in color, texture, and aroma may occur.
  • Health Disclaimer: Our products are herbal supplements intended to support general wellness. They are not intended to diagnose, treat, cure, or prevent any disease. If you have any pre-existing medical conditions, please consult with a healthcare professional before use.

3. Ordering & Payment

  • Order Confirmation: An order is considered confirmed only after our representative has verified it with you via a confirmation call.
  • Right to Refuse: We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be fraudulent or placed by resellers.
  • Pricing: All prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice.

4. Shipping & Delivery

  • Customer Responsibility: It is the customer's responsibility to provide a complete and accurate shipping address. PotenzaPK is not liable for delays or non-delivery resulting from incorrect address information provided by the customer.
  • Delivery Times: Please refer to our Shipping Policy for detailed information on delivery timelines and procedures.

5. Returns & Refunds

Our return and refund procedures are clearly outlined in our Refund Policy. Please review it carefully before making a purchase.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and product names (such as "PotenzaPK" and "Majoon-e-Khaas"), is the exclusive property of PotenzaPK and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. Limitation of Liability

PotenzaPK shall not be liable for any issues, damages, or adverse effects resulting from the improper use or misuse of our products. The customer assumes full responsibility for using the products as per the recommended instructions. Our maximum liability in any case is limited to the total purchase price of the product in question.

8. Governing Law

These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of Pakistan.

9. Changes to Terms

We reserve the right to update or modify these terms at any time. Any changes will be effective immediately upon being posted on our website.


Contact Us

For any clarification regarding these terms, please contact our support team.

  • Phone/WhatsApp: 03079679994