Privacy Policy

Our Commitment to Your Privacy

At PotenzaPK, our 40-year legacy is built on a foundation of unwavering trust. This trust extends to every aspect of our business, especially how we handle your personal information when you purchase our premium herbal supplements like Majoon-e-Khaas. This policy transparently explains what data we collect, why we need it, and how we keep it secure.

1. What Information We Collect and Why

To provide you with a seamless and secure shopping experience, we collect two types of information:

  • Personal Information You Provide: This includes your Name, Shipping Address, Email, and Phone Number. We need this to process your order, deliver it to your doorstep, and keep you updated on its status.
  • Automatic Device Information: When you browse our site, we automatically collect technical data like your IP address and device type. This helps us understand how customers use our website, prevent fraud, and improve our store’s performance.

2. How We Use Your Information

Your data is used exclusively for the following purposes:

  • To Process and Fulfill Your Orders: From checkout to delivery, your information ensures your PotenzaPK products reach you correctly and on time.
  • To Improve Your Experience: We analyze browsing data to make our website faster, more user-friendly, and easier for you to find the natural wellness solutions you need.
  • To Communicate with You (With Your Permission): We may send you updates or exclusive promotions via email or SMS. You have the full right to unsubscribe at any time.

3. Our Promise of Security & Data Protection

We do not sell your personal data. Period.

Your security is our top priority. Our store is powered by Shopify Inc., a world-leading e-commerce platform that uses industry-standard security measures, including SSL (Secure Socket Layer) technology, to encrypt your data during checkout. We only share your necessary information (like your address) with trusted partners like courier services for the sole purpose of delivering your order.

4. Cookies

Like most professional websites, we use cookies. These are small files that help our site remember your preferences (like what you've added to your cart), making your next visit smoother. You can control or disable cookies through your browser settings.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data held by us. For any such requests, please contact our customer support.

Contact Us

If you have any questions or concerns about your privacy, please do not hesitate to reach out.

  • Phone/WhatsApp: 03079679994